Frequently Asked Questions
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Each pair of Joy by Jessica earrings is handmade by me using polymer clay. From mixing colors and shaping designs to baking, sanding, assembling, and packaging, every step is done with care. Because they’re handmade, no two pairs are exactly alike—each one is uniquely yours.
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My earrings are made primarily from polymer clay and finished with quality hypoallergenic findings. All hooks and posts are made with surgical grade stainless steel. Specific materials are listed in each product description.
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Not at all! Polymer clay is incredibly lightweight, making these earrings comfortable for all-day wear—even statement styles.
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To keep your earrings looking their best:
Store them in a dry place
Avoid bending or applying pressure
Keep away from water, perfumes, lotions, and hairspray
Clean gently with a soft, dry cloth
Polymer clay is durable, but a little care goes a long way!
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Orders are typically processed within 3 business days. Shipping times vary based on your location and the shipping method selected at checkout. You’ll receive a confirmation email with tracking once your order ships.
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Because each pair is handmade, slight variations in color, shape, and pattern are normal and part of the charm of handmade goods. I do my best to photograph items accurately, but lighting and screen settings may vary.
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Yes! I am thrilled to offer local pickup in the Bayfield/Durango, Colorado area. A local pickup option will be available upon checkout.
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Due to the nature of earrings and for hygiene reasons, all sales are final. If your order arrives damaged or incorrect, please contact me within 7 days of delivery, and I’ll make it right.
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Yes! I love partnering with boutiques and shops. Please visit the Wholesale page on my website to learn more and submit a wholesale order or inquiry.